SodaTide purchases are backed by a 60-day money-back guarantee, as advertised by the retailer at checkout.
SodaTideThe 60-day period begins from the date of your original purchase. The retailer recommends allowing at least 30 days of consistent daily use before requesting a refund, so the formula has a fair opportunity to become part of your routine.
SodaTideTo request a refund, contact customer support with your order number within the guarantee window. You will be provided return instructions, including the address where the product should be sent back.
Customers are responsible for return shipping costs, as stated in the supplied retailer policy.
Once a returned product is received and verified, refunds are typically processed within a standard banking timeframe. Processing times may vary by payment provider.
Refund requests made outside the 60-day window, or without a valid order number, may not be eligible for processing.
For help with a refund request, visit our Contact page. See also our Official page for current pricing and packages.